Press release: PCI-PAL and SecureTrading
December 2011 - PCI-PAL, a market leading contact centre solution has entered into a partnership with SecureTrading, the UK’s leading independent payment processor specialist, to allow call centre agents to take card payments safely and securely.
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Prioritising PCI compliance
It has been a lot of discussion recently about PCI DSS compliance. How do you do it?
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Reaching PCI compliance
Achieving PCI compliance can be extremely challenging for today’s organisations. So, we all ask ourselves – how do you get started?
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Ensuring safe and secure card transactions
We all know it is important to guarantee our customers the safety of over-the-phone transactions.
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Passion and commitment at UK call centres
Have you had a chance to read The Times this Saturday and “50 Reasons to Love Call Centres Report”? Admittedly, Programme Director Simon Thorpe introduced the publication brilliantly by looking at public opinions versus the reality.
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Contact centre excellence
It has been a lot of talk recently about how customer service has moved away from the traditional 9-5 approach to a 24/7 real-time multi-channel operation.
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Overcoming the challenges of PCI compliance
With the growing trend of online shopping, credit card transactions are increasing rapidly.
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PCI-PAL receives a Bronze Carbon Charter Award!
Think green’ is something that we at PCI-PAL take very seriously.
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PCI-PAL uses continues to grow
As PCI-PAL develops so has its potential to be used in relation to a wide range of different card transactions over the phone.
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Why our customers use PCI-PAL?
PCI-Pal offers a multitude of benefits for contact centres seeking to become PCI-DSS complaint.
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Call Centre Expo 2011
It has been a very busy October for PCI-PAL
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Costs of PCI compliance
PCI Compliance can be very costly to implement with as many as 220 procedures to follow
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Cyber criminals can damage brand image
Many high profile companies fell victim to hackers throughout 2011 including Wordpress.com, Play.com, Epsilon and Lush who all suffered from customer’s details being stolen and the negative press that ensued.
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PCI compliance solution
For most companies’ contact centres, PCI compliance procedures can be very complicated and time-consuming.
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Another successful Music on the Green event!
See Stuart Gordon, Music on the Green Chairman and PCI-PAL's Chief Financial Officer handing over a five thousand pounds check to Vanessa Bell
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Improving the customer experience
PCI-PAL allows agents to take payments from callers using the most secure and straight forward process in the market today.
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Integrate with ease using PCI-PAL
PCI-PAL can be easily integrated into your contact centre, with a variety of integration options available to you.
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PCI-PAL - Integrated with ease
PCI-PAL can be integrated with ease into your existing systems
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Is your contact centre safe?
High profile companies including The Bank of Scotland, Barclaycard, Tesco, Aviva, Netflix, British Airways and HSBC have all suffered data breaches
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PCI-PAL launches a new website
We are pleased to announce the launch of our new website.
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Worrying PCI compliance in contact centres
Current research from Connected World shows that 89% of contact centres admitted to not fully understanding PCI DSS
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Alarming UK fraud statistics
Current research from Connected World shows that 89% of contact centres admitted to not fully understanding PCI DSS
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Customers value security
According to research, security is just as much an issue for customers as well as for companies when dealing over the phone and online.
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