PCI-PAL - a hosted solution to the PCI problem
PCI-PAL is an innovative solution to the PCI headache. PCI-PAL allows contact centre agents to take credit card details while in conversation with a caller in a PCI compliant fashion. PCI-PAL will remove your call centre PCI risk, with sensitive credit card data restricted from entering your premises, network, or even your agents’ headsets. PCI-PAL can work within your current infrastructure and integration is easy with no effect on operational performance.
PCI-PAL has been developed by IPPlus PLC, a group of companies specialising in the fields of contact centres and call handling technology. PCI-PAL was originally created to service the group’s own 100 seat contact centre; PCI-PAL truly is a solution from contact centre people, for the contact centre world.