About Us

PCI-PAL allows businesses to de-scope the PCI risk by preventing credit card numbers from entering the call centre space.  While in conversation with an agent, callers are able to enter their credit card details using their telephone keypad.  PCI-PAL can be integrated with any contact centre software and payment service provider.

PCI-PAL is a brand of IP3Telecom, a cutting edge provider of hosted "Cloud" technology. IP3 Telecom was established in 2006 and now enjoys a client portfolio ranging from large blue chips to national retailers.  IP3 specialise in intelligent call handling solutions for business.

Part of the IPPlus PLC Group, IP3 Telecom developed PCI-PAL as a solution to a group problem, PCI compliance.  The group includes a 100 seat, 24/7 call centre business, Ansaback; an international contact centre software business, CallScripter; and a secure document and archiving business, Ancora.   

IPPlus PLC is AIM listed on the London Stock Exchange, employing over 200 staff from head offices in Ipswich, Suffolk.  We are proud to be Investors in People.